Thank you for shopping at Ibn AlQayyim Online Store.
We are happy to help if you are not satisfied with your purchase.
Exchanges and Refunds must be in accordance to these terms and conditions:
- Exchange and refund of goods are available within 7 days from the date of delivery
- All goods must be returned in original condition, unused and in unopened packaging.
- Exchange is subject to availability.
- Products deemed to be defective are subject to after-service repairs, repair work time ranges from 10 to 21 business days and shall start from the date the product was handed into our customer service
- Items bought at a discounted price will be refunded at the same cost.
- All refunds will be made through cash or bank account.
- In case of exchange, a replacement invoice will be issued to the customer.
If you have any queries, please feel free to contact us at: